Spa, Return & Refund Policies

Effective Date: January 1st, 2022
Cancellation Policy

Canceling/rescheduling less than 48 hours prior to any appointment or consultation will result in a non-refundable cancellation fee of $50 for a 30-minute appointment and a $100 fee for every 1-hour appointment.

Late Policy

If you arrive more than 15 minutes late, you are subject to a late cancellation fee of $50 and will have to be rescheduled.

No-Show Policy

Not showing up to any appointment or consultation OR calling to cancel or reschedule at or after your appointment time will result in a non-refundable no-show/missing appointment fee of $50 for a 30-minute appointment and a $100 fee for every 1-hour appointment.

Refund Policy

All sales of products are returnable in “New” condition in original packaging within 30-days of purchase. If purchased with a gift card or credit card, refund will be returned to that form of payment. If purchase was made with cash or received as a gift, the refund will be in the form of an Orenda gift card, unless otherwise arranged. A receipt is required for proof of purchase. If you have questions about a return, please call (720) 519-0223 or email molly@orendamedspa.com.

All sales of services, packages, and membership are final. Under no circumstances are any services or payments made refundable.

Single Session or Packages are non refundable and are non-transferable to another person or body part or service.

Any attempt to transfer a service will result in forfeiture of the paid service and you will not be entitled to a refund.

Individual results may vary and are not guaranteed.

Prior to receiving a treatment or using a product, you should check with your primary care provider for any contradictions.